Will that be the usual cut and style for you?
Liven Up Learning!
Watch these short, entertaining videos and learn how to:
- answer the phone and ask to speak to someone
- leave and take a telephone message
- make an appointment
- ask for information
- book a flight
Act I worksheets and for the videos contain:
- summary of phrases
- pre-listening and listening exercises
- complete script
- role plays
To order the worksheet, go to the Worksheet page.
Telephone Basics
Language function: Answering the phone, asking to speak to someone, and connecting a call
Diana calls Foxy Networks to speak to Adie Ventura and ask her to lunch.
Can I Take a Message?
Language function: Taking a leaving a telephone message
Diana calls Foxy Networks and leaves a message for entertainment show host Barb Bangles.
Making an Appointment
Language function: Making and confirming an appointment
Diana calls Hollywood Beautique and Salon to make an urgent hair appointment.
Asking for Information
Language function: Asking for and giving information
Diana calls a yoga studio to inquire about their courses.
Booking a flight
Language function: booking a flight
Diana calls a travel agency to book a flight to Paris.
Do you like our videos and worksheets?
Please add a comment or “Like” on Facebook or your favorite pages!
Enjoy and learn!
© 2012 Diane Engelhardt. All rights reserved.
We’d love to hear your comments!
Comments on: "Get in on the Act III: Telephone English" (2)
I love your book ESL Conversation Skills and these videos are a great asset to our Business English Curriculum. Thanks for creating these!
Thanks for these helpful videos.
Dr-Rima